Refund requests on all credit/debit card orders must be received within 90 days of the transaction. No partial or full refunds will be granted after this time.

PayPal orders can only be refunded for 60 days after purchase date.

If you experience problems registering, or playing game and contact us for help, please allow reasonable time for us to respond. Please contact us via support [AT] if you did not receive your in game golds, and allow us 1-2 business day to respond. We make every effort to keep our systems up 24/7, but there are conditions beyond our control that may prevent processing to be fully functional.